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IT Support / Service Desk

Fast, friendly IT support when something breaks

Jaso Technology's service desk handles technical issues, user requests and system problems quickly, by phone, remote session or on-site visit, so your team gets back to work.

Dedicated service desk

One place for every tech problem

Technical assistance

Fast help with software, hardware and network issues.

Remote support

Quick troubleshooting over a secure remote session, with no waiting for a visit.

User support

We help your employees solve everyday tech problems.

Issue tracking

Every request is logged and tracked until it's resolved.

Fast response you can depend on

Support that keeps your business moving

We prioritize fast responses and dependable support so your operations stay uninterrupted.

  • Quick response times
  • Remote & on-site support
  • Proactive monitoring
  • Reliable availability
  • Help desk services
  • Software updates & maintenance

Our support process

Simple and efficient

Step 1

Request support

Call, email or start a remote session and tell us what's wrong.

Step 2

Diagnose & resolve

Our technicians find the cause and fix it, remotely when possible or on-site when needed.

Step 3

Monitor & maintain

We keep watching your systems to help prevent the problem from coming back.

Technical support

Need help right now? Start a remote session.

Already a Jaso client? We can connect to your computer securely and fix the problem while you watch.

  1. Call us at (831) 224-0682 so we know you're waiting.
  2. Click Start remote support and enter the code we give you.
  3. Run the small download and we'll connect.
Start remote support →

Need expert IT support?

Tell us about your setup and we'll show you how our service desk can take IT problems off your plate.