(831) 224-0682[email protected]Serving Monterey County & surrounding areas

Industries ยท Medical & dental

IT support for medical and dental offices

We keep your practice-management software, imaging, phones and patient data running and protected, so your team can stay focused on patients instead of computers.

The challenges

What we hear most from practice managers and doctors.

Downtime stops the schedule

When the server, the network or the practice-management system goes down, check-in, charting and billing all stop and patients wait.

Patient data has to stay private

Patient records are a prime target for ransomware and phishing, and HIPAA expects safeguards such as access controls, encryption and backups.

Imaging and specialty equipment

X-ray sensors, imaging workstations, scanners and label printers each need specific drivers and settings that general IT help often gets wrong.

No one owns IT

The office manager ends up troubleshooting computers on top of everything else, and updates and backups get skipped.

How we help

Practical IT built around a working practice.

Security safeguards that support HIPAA

Encrypted devices, multi-factor login, managed endpoint protection, email filtering and access controls, documented so you can show what is in place.

Tested backups of patient data

Daily backups of your practice database and images, stored off-site and test-restored, so a failed server or ransomware attack does not mean lost records.

Support for your practice software

We work with your software and equipment vendors on installs, updates and troubleshooting so you are not stuck in the middle.

Work scheduled around patients

Updates, upgrades and maintenance happen after hours or between appointments, not in the middle of a full schedule.

Staff security training

Short training and simulated phishing emails that teach front-desk and clinical staff to spot a scam before they click.

What every plan includes

The same core protection for every client, tuned to how your office works.

Help desk and on-site support

One phone number, one email and one remote-support link for your staff, with on-site visits across Monterey County and nearby when a problem needs hands.

Monitoring, updates and patching

We watch your computers and servers every day and install updates on a schedule, so problems are fixed before they interrupt work.

Backup and recovery

Automatic backups of your files, email and key systems, checked daily and tested so we know they restore.

Flat monthly price

One predictable fee per user or device, with security, backups and updates included rather than sold as add-ons.

Want a second opinion on your practice's IT?

We'll review your computers, network, backups and security and send a clear written plan and price. No obligation.

Book a free IT assessment โ†’